Our Story
Rooted in Service
With over 25 years of experience in the hospitality industry, our founder, Charles, is a seasoned professional known for driving results and revitalizing underperforming hotels. Ambedo was born from a rich history of service excellence, launching in 2016 when Charles transitioned from a decade-long leadership role at Hilton.
The word “ambedo” reflects a deep philosophy inspired by the fleeting yet profound moments of life. In today’s world, nearly everyone has a smartphone at hand, ready to capture life’s special moments. Yet, there are times when our phones aren’t handy, and we miss opportunities to share these experiences. In the past, Charles would accept these moments as reminders of an eternal presence. He now refers to these as “ambedo moments.”
At Ambedo Hospitality, we strive to create and capture these moments for our clients, transforming the ordinary into the extraordinary. Our mission is to help businesses not just grow—but thrive—by leveraging our expertise and passion for hospitality. We believe that by focusing on exceptional service and operational excellence, we can help our clients create memorable experiences for their guests, ultimately leading to lasting success.
Charles Stuart
Originally from New York City, Charles always had a mind for business. From imagining big opportunities on a Brooklyn stoop to studying management and organizational development at Bentley University, Charles has been driven by a desire to help others achieve their best.
With over 25 years of experience, including a 10-year leadership role at Hilton Worldwide, Charles is a proven leader who excels in driving performance and building engaged teams. Today, he applies his passion and expertise to help businesses of all kinds uncover their potential and achieve lasting success.
Why Ambedo Hospitality?
01
Proven Track Record of Success
From hospitality to broader industries, we’ve consistently helped businesses achieve operational excellence and performance gains.
02
Personalized Approach
We don’t believe in cookie-cutter solutions. Every strategy is tailored to meet your unique business needs and goals.
03
Advanced Tools & Methods
With expertise in Microsoft Excel and Instructional Design, our deliverables stand out in their functionality and innovation.
04
Flexible & Adaptable
Whether you need short-term guidance or a long-term partnership, we offer the flexibility to meet your evolving needs.